Contact
Speak to Someone at Pixelaterra Directly
Whether you have a clear brief or just a question, we respond to every enquiry within two business days.
How to Reach Us
You can contact Pixelaterra by email at hello@pixelaterra.site, by phone or WhatsApp at +254 722 345 678, or by visiting our office on Uganda Road in Eldoret during business hours. For project enquiries, the fastest route is to fill in the form on this page with a short description of what you need and when you need it by — we will acknowledge within 48 hours and, if appropriate, arrange a call or a meeting to discuss the scope in detail. We do not use automated chat bots; the person reading your message is the client manager, and the reply you receive will be a considered one.
Send Us an Enquiry
Tell us your name, your business, what service you are interested in, and a brief description. We will be back in touch within two business days.
Office Address and Hours
Uganda Road, Eldoret 30100, Kenya. Office hours: Monday to Friday 08:00–17:30, Saturday 09:00–13:00. Closed Sunday. Phone: +254 722 345 678. Email: hello@pixelaterra.site.
Common Questions Before Getting in Touch
Do you work with businesses outside Eldoret?
Yes. While most of our clients are in Eldoret and the North Rift, we have completed projects for businesses in Kapsabet, Kitale, and Nakuru. All scoping, design review, and handover can be done remotely via email and video call.
What is the minimum budget for a website project?
Our smallest website engagements — a three-page brochure site with basic SEO setup — start at KSh 35,000. More complex sites with e-commerce, booking systems, or custom integrations are quoted individually after scoping.
How do I pay?
We accept M-Pesa, bank transfer to our Equity Bank account, and cash at the office. A 50% deposit is required before work begins; the balance is due on final delivery before handover of files.
Can you take over a website built by someone else?
Sometimes, yes. We will review the existing code or platform first — at no charge if it takes under 30 minutes — and give you an honest assessment of whether maintenance and improvement is feasible or whether a rebuild is the more cost-effective route.